Residential Transaction Coordinator

1 week ago


Pasadena, California, United States First American Full time

About Our Company:

First American is a leading independent escrow resource in California, committed to building a people-first culture. We value diversity, equity, and inclusion and foster an authentic and inclusive workplace for all employees.

The Role:

This Escrow Assistant position will work in a dynamic, fast-paced setting, supporting our Escrow team in customer support and administrative duties. The ideal candidate will have excellent communication skills, problem-solving abilities, and a passion for helping customers.

Responsibilities:

  • Support the escrow process, including customer communication and document preparation.
  • Work with multiple technologies to enable escrow transactions and provide exceptional customer experiences.
  • Develop strong relationships with internal teams and external customers.

Requirements:

  • A high school diploma or equivalent is required, with 2+ years of escrow-related experience preferred.
  • Excellent verbal and written communication skills.
  • A problem-solver with strong organizational skills, attention to detail, and a willingness to learn.
  • Ability to thrive in a team environment, delivering beyond customer expectations.
  • Knowledge of MS Office suite and ability to adapt to new software applications.

Compensation: $25.00 - $35.00 Hourly

First American offers a comprehensive benefits package, including medical, dental, vision, 401(k), PTO/paid sick leave, and other great benefits like an employee stock purchase plan.



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