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Medical Support Specialist

2 months ago

Seattle, Washington, United States Concentra Full time

About the Role

We are seeking a highly skilled and dedicated Medical Support Specialist to join our team at Concentra. As a Medical Support Specialist, you will play a vital role in providing exceptional patient care and support to our healthcare team.

Key Responsibilities

  • Perform routine medical and testing procedures under the direct supervision of a treating clinician.
  • Ensure that every patient is treated with quality clinical care and an excellent patient experience.
  • Prepare patients for physical examinations, including taking vital signs and performing all required testing.
  • Responsible for performing routine medical procedures as ordered by the treating clinician.
  • Triage and disposition all patients.
  • Assist providers during examination and treatment.
  • Prepare for and assist clinician with surgery set up and injury care.
  • Apply bandages, dressings, and splints as ordered by the treating clinician.
  • Dispense medications and appliances as ordered by the treating clinician and in accordance with state regulations.
  • Perform DOT and Non-DOT drug and alcohol testing.
  • Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures.
  • Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center.
  • Maintain supplies, clean rooms and equipment, and stock exam rooms.
  • Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected.
  • Manage patient flow and volume. Keep patients informed of expected wait times.
  • Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping. Ensure accuracy in documentation.
  • Cross-trained to perform Front Office duties including greeting patients, obtaining authorization, check in/out, communicating wait times, etc.

Requirements

  • High school graduate or GED equivalent.
  • Medical Assistant Certification from an accredited school (credentials in the state of employment in accordance with state requirements and applicable regulations) or Military Medical Specialist with current Medical Assistant credentials in the state of employment in accordance with state requirements and applicable regulations.
  • Working knowledge of occupational medicine requirements (state specific).
  • Previous medical office experience preferred.

Benefits

  • 401(k) with Employer Match.
  • Medical/Vision/Prescription/Dental Plans.
  • Life Insurance/Disability.
  • Paid Time Off.
  • Colleague Referral Bonus Program.
  • Center Achievement Bonuses.

This position is eligible to earn a base compensation rate in the state range of $20.88 to $27.14 hourly, depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.

Concentra is an Equal Opportunity Employer, including disability/veterans.