Guest Services Representative
1 week ago
Front Desk Agent | 100 Ocean
Job Category: Front Desk Requisition Number: GUEST009027
Job Details
Overview
As a Front Desk Agent, you will be the heartbeat of our establishment, ensuring every guest experiences outstanding service from arrival to departure. If you thrive in a dynamic environment and enjoy making others feel welcome, this role is tailored for you.
Key Responsibilities:
- Manage the front desk operations with a focus on guest satisfaction.
- Provide exceptional service by addressing guest inquiries and fulfilling requests promptly.
- Maintain a thorough understanding of local attractions, dining, and events to assist guests effectively.
- Handle financial transactions with accuracy and integrity.
- Utilize property management systems and technology to streamline front desk processes.
Qualifications:
We seek candidates with a High School diploma (or equivalent) and ideally three to six months of relevant experience. A friendly demeanor and a passion for customer service are essential. You will interact with guests and team members in a courteous and positive manner, managing requests efficiently even in high-pressure situations.
Physical Requirements:
This role involves standing, walking, and occasional lifting of up to 50 pounds. Flexibility in scheduling, including nights, weekends, and holidays, is necessary. In return for your commitment, we offer competitive compensation, hotel discounts, and the chance to be part of a unique and expanding hospitality company.
Equal Opportunity Employer
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. We do not discriminate based on race, religion, gender, sexual orientation, age, disability, or any other protected status.
-
Guest Services Representative
2 days ago
Wilmington, North Carolina, United States Extended Stay America Full timeJob SummaryWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Extended Stay America. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is comfortable and enjoyable.Key ResponsibilitiesGuest Services: Assist guests...
-
Guest Service Representative
3 days ago
Wilmington, North Carolina, United States Hampton Inn Wilmington Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Hampton Inn Wilmington. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesCustomer Service: Provide...
-
Guest Services Representative
1 week ago
Wilmington, North Carolina, United States 100 Ocean Full timeFront Desk Agent | 100 OceanJob Category: Front Desk Requisition Number: GUEST009027Job DetailsOverviewAs a Front Desk Agent, you will be the heartbeat of our establishment, ensuring a welcoming atmosphere for all visitors. Your primary responsibility will be to deliver outstanding service from the moment guests arrive until their departure.Key...
-
Senior Guest Services Supervisor
2 weeks ago
Wilmington, North Carolina, United States Hotel Du Pont Full timeSenior Guest Services SupervisorJob Category: Front Desk Requisition Number: LEADG008616Position OverviewThe Senior Guest Services Supervisor plays a pivotal role in leading the guest service team, ensuring that exceptional customer service standards are consistently met.Key ResponsibilitiesProvide clear communication to staff, offering guidance and...
-
Membership Services Representative
4 days ago
Wilmington, North Carolina, United States YMCA of Southeastern North Carolina, Inc. Full timeJob SummaryThis is a part-time, non-exempt position that supports the work of the YMCA of Southeastern North Carolina, Inc. The Membership Services Representative will deliver excellent service to all members, guests, and program participants. The ideal candidate will be able to respond to member and guest needs, promote memberships and programs, and...
-
Guest Services Coordinator
1 week ago
Wilmington, North Carolina, United States 100 Ocean Full timeFront Desk Agent | 100 OceanJob Category: Front Desk Requisition Number: GUEST009027Job OverviewRole Summary:As a Front Desk Agent, you will be the heartbeat of our hotel, ensuring that every guest experience is memorable. Your primary responsibility will be to provide outstanding service from the moment guests arrive until their departure.Key...
-
Senior Guest Services Supervisor
2 weeks ago
Wilmington, North Carolina, United States Hotel Du Pont Full timeSenior Guest Services SupervisorJob Category: Front Desk Requisition Number: LEADG008616Job OverviewThe Senior Guest Services Supervisor plays a crucial role in leading the guest service team, ensuring that exceptional customer service is consistently provided to all guests.Key ResponsibilitiesProvide clear and effective communication to staff, offering...
-
Senior Guest Services Supervisor
1 week ago
Wilmington, North Carolina, United States Hotel Du Pont Full timeSenior Guest Services SupervisorJob Category: Front Desk Requisition Number: LEADG008616Job OverviewThe Senior Guest Services Supervisor plays a pivotal role in leading the guest service team, ensuring that exceptional customer service is consistently provided to all guests.Key ResponsibilitiesProvide clear and effective communication to team members,...
-
Guest Services Representative
1 week ago
Wilmington, North Carolina, United States AAM LLC Full timeFront Desk MonitorJob Category: Community ManagementRequisition Number: MONIT02779Position Overview:Join our team at AAM LLC, where we are dedicated to fostering a vibrant 55+ active adult community. As a Front Desk Monitor, you will play a crucial role in ensuring a welcoming environment for residents and visitors alike.Key Responsibilities:Provide...
-
Customer Service Representative
5 days ago
Wilmington, North Carolina, United States Bagels 'n Grinds Full timeAbout Us: At Bagels 'n Grinds, we pride ourselves on building a professional team of courteous, energetic, and outgoing individuals who strive to make every guest experience a positive one.Job Summary: We are seeking a skilled Customer Service Representative to join our team. As a key member of our staff, you will be responsible for delivering excellent...
-
Customer Service Representative
3 days ago
Wilmington, North Carolina, United States Waltham Services, LLC. Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Waltham Services, LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients and colleagues, resolving customer issues and concerns, and maintaining accurate customer records.Key...
-
Customer Service Representative
6 days ago
Wilmington, North Carolina, United States Lowes Foods Full timeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Barista Clerk PT at Lowes Foods. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a clean and welcoming store environment, and supporting the sales and merchandising efforts of our store.Key...
-
Customer Service Representative
23 hours ago
Wilmington, North Carolina, United States Waltham Services, LLC. Full timeAbout Waltham Services, LLC.We are a leading provider of pest control services, dedicated to delivering exceptional customer experiences and maintaining a safe and healthy environment for our clients.Job Summary:We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer service team, you...
-
Guest Room Service Attendant
1 week ago
Wilmington, North Carolina, United States Crown Hotel & Travel Management Full timeHotel Housekeeping PositionBecome a vital part of our team at Crown Hotel & Travel Management, LLC and embark on a rewarding career in the hospitality sector. We provide both full-time and part-time roles with attractive compensation and benefits.Hourly Wage: $12Comprehensive Health CoverageAdditional Insurance OptionsPaid LeaveTraining...
-
Customer Service Representative
5 days ago
Wilmington, North Carolina, United States Domino's Franchise Full timeJob DescriptionJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Domino's Franchise. As a Customer Service Representative, you will be responsible for providing exceptional customer service, taking orders, and ensuring a positive experience for our...
-
Customer Service Representative
2 days ago
Wilmington, North Carolina, United States Noodles & Company Full timeAbout Noodles & CompanyNoodles & Company is a fast casual restaurant chain that prides itself on serving high-quality, made-to-order meals in a welcoming and efficient environment.Job SummaryWe are seeking a motivated and friendly Restaurant Team Member to join our team in the front of house. As a Restaurant Team Member, you will be responsible for providing...
-
Guest Room Cleaner
1 week ago
Wilmington, North Carolina, United States McKibbon Hospitality Full timeRoom Attendant at McKibbon HospitalityEnsure the cleanliness and orderliness of guest accommodationsPrepare and arrange beds for guestsSanitize and maintain additional designated areasWe seek dedicated individuals who possess a **positive demeanor** and a **commitment to hospitality**. If you take pride in delivering **exceptional service** and fostering a...
-
Senior Guest Relations Supervisor
1 week ago
Wilmington, North Carolina, United States Hotel Du Pont Full timeSenior Guest Relations SupervisorJob Category: Front Desk Requisition Number: LEADG008616Job OverviewThe Senior Guest Relations Supervisor plays a pivotal role in leading the guest services team, ensuring that exceptional customer service standards are consistently met.Key ResponsibilitiesProvide clear communication to staff, both verbally and in writing, to...
-
Customer Service Representative
6 days ago
Wilmington, North Carolina, United States Nielsen Dodge Chrysler Jeep Ram Full timeJob SummaryNielsen Dodge Chrysler Jeep Ram is seeking a highly skilled and enthusiastic Service Receptionist to join our team. As a Service Receptionist, you will be the first point of contact for our customers, providing exceptional customer service and ensuring a seamless experience for all visitors.Key ResponsibilitiesCustomer Service: Greet and welcome...
-
Customer Service Representative
3 days ago
Wilmington, North Carolina, United States Rollins Full time**Job Summary**We are seeking a highly skilled and motivated Customer Service Representative to join our team at Rollins, a global leader in pest management services. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our residential and commercial customers.**Key Responsibilities:**Contact customers...