Senior Living Culinary Services Manager

1 week ago

Albuquerque, New Mexico, United States Morada Albuquerque Full time
Job Title: Senior Living Culinary Services Supervisor

At Morada Albuquerque, a thriving senior living community, we have meaningful job opportunities with the ability to make a difference in the lives of our residents.

About Morada Albuquerque

Morada Albuquerque is part of a nationally renowned senior living company, recognized for luxury senior-living communities. With over 250 communities in nearly 40 states, and 15,000 dedicated employees, Morada Albuquerque is one of the largest and fastest growing senior living companies in the United States. We offer a comprehensive benefit package, including health, dental, vision, life and disability insurances, 401(K) with employer matching, paid time off and holidays, and opportunities for advancement.

Job Summary

We are seeking a Culinary Services Supervisor to join our team. The successful candidate will assist the Area Director of Culinary Services by overseeing the operations of the dining room, including the supervision and assistance of dining services' Team Members.

Key Responsibilities

  • Assist the Area Director of Culinary Services by overseeing the operations of the dining room, including the supervision and assistance of dining services' Team Members.
  • Maintain a customer-focused attitude at all times, while managing traffic flow and balancing the serving responsibilities among the food servers.
  • Ensure visibility during mealtimes by seating and greeting residents, addressing any concerns, and ensuring that their needs have been met.
  • Prepare schedules and assigning tasks to wait staff, including assigning of tables and closing duties.
  • Ensure uniform and personal appearances meet standards, customer service, and proper food handling techniques.
  • Train wait staff on all operating procedures and menu education.
  • Promote customer engagement activities and interact with residents during mealtimes to monitor resident satisfaction or concerns about food service and develop plans to address as appropriate.
  • Facilitate highest quality and safety practices in all Food & Beverage sanitation standards and service to the residents in the dining room.
  • Maintain sanitation and control standards in the dining room and wait stations.
  • Ensure standards of cleanliness, hygiene, proper attire and health standards are maintained at all times by food service dining team.
  • Operate in compliance with State and federal government laws.
  • Monitor and evaluate food quality for presentation, temperature and serving portion size. Provide leadership and communicate with food kitchen personnel for adjustments and shares resident feedback.
  • Monitor and evaluate table service adequacy for timing, etiquette and thoroughness; provides service hospitality training and adjustments as appropriate.
  • Monitor and adjusts resident's accounts for meal and charge accuracy.
  • Ensure floor charts and tables are set up correctly.
  • Assists servers as needed with table service.
  • Assists with ordering in specific assigned areas and maintaining budgetary compliance.
  • Assists Director with timekeeping procedures and practices, as needed.

Qualifications

  • High school diploma or equivalent.
  • Two (2) years' experience in fine dining.
  • Dining Room Supervisory experience preferred.
  • Must be able to work a flexible schedule including nights and weekends.
  • Excellent communication, organization and customer service skills.

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