Senior Living Ambassador

4 weeks ago


Albuquerque, New Mexico, United States Morada Quintessence Full time

About Morada Quintessence

Morada Quintessence, a leading provider of senior living services, is seeking a highly skilled and customer-focused individual to join our team as a Senior Living Ambassador. Our company is committed to delivering exceptional care and lifestyle experiences to our residents, and we are looking for a dedicated professional to help us achieve this goal.

Key Responsibilities:

  • Telephone Management: Answer and manage incoming calls, taking complete messages and communicating them to the intended recipient in a timely and professional manner.
  • Guest Services: Greet residents, visitors, and employees, providing information and directions as needed.
  • Administrative Support: Collate brochures for the marketing department, prepare meal tickets, and update resident phone lists and rosters.
  • Appointment Scheduling: Manage appointments for residents and family members, including hairdresser, transportation, and other services.
  • Mail Distribution: Organize and distribute mail to residents, executive directors, and department coordinators.
  • Record Keeping: Maintain accurate records of resident forms, credits, and other important documents.

Requirements:

  • Education: High school diploma or general education degree (GED) preferred.
  • Experience: One to three years of customer service experience and/or training; or equivalent combination of education and experience.

What We Offer:

  • Competitive Wages: A fair and competitive compensation package that reflects your value to our team.
  • Flexible Scheduling: Opportunities for part-time and full-time hours to fit your lifestyle.
  • Benefits Package: Comprehensive benefits, including health, dental, vision, life, and disability insurance, as well as a 401(k) plan with employer matching.
  • Professional Development: Paid training and opportunities for advancement in a dynamic and growing company.

Equal Opportunity Employer: Morada Quintessence is an equal opportunity employer and welcomes applications from diverse candidates.


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