Member Service Representative
4 days ago
We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our members, and maintaining a clean and organized sales floor.
Key Responsibilities- Provide exceptional customer service, responding to member inquiries and resolving issues in a timely and professional manner.
- Maintain a clean and organized sales floor, ensuring that merchandise is properly stocked and displayed.
- Process member transactions, including sales, returns, and exchanges, in accordance with company policies and procedures.
- Assist members with finding products, answering questions, and providing recommendations to enhance their shopping experience.
- Work collaboratively with other sales floor associates to achieve sales goals and maintain a positive store environment.
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
- Strong communication and interpersonal skills, with the ability to work effectively with members, colleagues, and management.
- Ability to lift up to 25 pounds and stand for long periods of time.
As a Member Service Representative at Sam's Club, you will enjoy a competitive hourly wage, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) and stock purchase plans. You will also have access to ongoing training and development opportunities to help you grow and succeed in your career.
At Sam's Club, we are committed to providing a positive and inclusive work environment that values diversity, equity, and inclusion. We believe that our associates are our greatest asset, and we strive to create a workplace that is safe, respectful, and supportive of all employees.
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