Customer Service Representative
2 days ago
We are seeking a highly skilled Customer Service Representative to join our team at Packaging Corporation of America. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.
Key Responsibilities:- Respond to customer inquiries regarding product availability, pricing, freight rates, allocations, delivery dates, and order status.
- Resolve customer complaints and requests for billing adjustments in a timely and professional manner.
- Collaborate with internal departments to ensure order completeness, on-time delivery, and accurate invoicing.
- Communicate significant information regarding customer accounts/orders to appropriate internal departments.
- Coordinate customer requests for product specifications, availability, shipping, quotations, and estimates.
- Maintain organized customer files and investigate and resolve customer complaints.
- Manage on-hand inventory levels and reconcile to customer orders, forecast, and just-in-time schedules.
- Education equivalent to a high school diploma required.
- Two (2) years' previous work experience in a customer service role with experience handling customer orders on an order entry system and maintaining/building strong positive customer business relationships.
- Strong working knowledge of computer systems, including experience with Microsoft Word, Excel, and Outlook.
- Associates degree or college business coursework.
- Previous experience using automated order entry systems.
- Previous experience in the manufacturing sector, containerboard, and corrugated packaging industry.
- Strong attention to meeting and exceeding customer expectations.
- The ability to network and build relationships with individuals of various experience and corporate positions.
- Strong active listening and evaluating skills.
- Strong analytical skills with the ability to handle detail-oriented tasks and review multiple documents and reports.
- Able to work in a fast-paced, deadline-oriented environment and handle multiple requests simultaneously.
- Above-average written and verbal communication skills with the ability to communicate to multiple audiences and purposes.
- Strong organizational skills with the ability to handle numerous details, deadlines, and requests.
-
Customer Service Representative
7 days ago
Columbus, Indiana, United States SIHO HOLDING INC Full timeJob Title: Member Services RepresentativeSIHO HOLDING INC is seeking a highly skilled and compassionate Member Services Representative to join our team. As a key member of our organization, you will play a vital role in creating an exceptional experience for our members and their providers.Job Summary:The Member Services Representative will be responsible...
-
Customer Service Representative
3 weeks ago
Columbus, Indiana, United States Crew Carwash Full timeAbout UsCrew Carwash is a leading provider of car wash services, committed to delivering exceptional customer experiences and fostering a positive work environment. We're proud to be a Glassdoor's Best Place to Work Recipient for 2024, and we're looking for talented individuals to join our team.Job SummaryWe're seeking a Customer Service Representative to...
-
Customer Service Representative
2 weeks ago
Columbus, Indiana, United States Applied Industrial Technologies Full timeCustomer Service RepresentativeJoin our team at Applied Industrial Technologies as a Customer Service Representative and take on a challenging role that requires strong communication and problem-solving skills. As a key member of our customer-facing team, you will be responsible for providing expert assistance to customers, building ongoing business...
-
Customer Service Representative
2 weeks ago
Columbus, Indiana, United States Applied Industrial Technologies Full timeCustomer Service RepresentativeJoin our team at Applied Industrial Technologies as a Customer Service Representative and take on a challenging role that requires strong communication and problem-solving skills. As a key member of our customer-facing team, you will be responsible for providing expert assistance to customers, building ongoing business...
-
Customer Service Representative
4 weeks ago
Columbus, Indiana, United States Circle K Stores, Inc. Full timeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K Stores, Inc. As a key member of our retail team, you will be responsible for providing exceptional customer service, resolving customer complaints, and maintaining a clean and organized store environment.Key Responsibilities:Provide...
-
Customer Service Representative
5 days ago
Columbus, Indiana, United States Alisha Roberts - State Farm Agent Full timeJob DescriptionAs a Customer Service Representative with Alisha Roberts - State Farm Agent, you will play a vital role in delivering exceptional customer experiences that drive the growth of our insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while...
-
Customer Service Representative
2 weeks ago
Columbus, Indiana, United States Summers Plumbing Heating & Cooling - Columbus Full timeAbout Summers Plumbing Heating & Cooling - ColumbusWe are a reputable HVAC and plumbing company based in Columbus, IN, with a strong commitment to customer satisfaction. Our team of experts provides high-quality assistance at reasonable rates, serving residential and light commercial clients.Job DescriptionWe are seeking a full-time Customer Service...
-
Customer Service Representative
3 weeks ago
Columbus, Indiana, United States Centra Credit Union Full timeAbout the RoleWe are seeking a highly skilled and motivated Contact Center Representative to join our team at Centra Credit Union. As a key member of our team, you will be responsible for providing exceptional service to our members, answering their questions, and helping them achieve their financial goals.Key ResponsibilitiesEngage with members through...
-
Customer Service Representative
24 hours ago
Columbus, Indiana, United States Summers Plumbing Heating & Cooling Full timeAbout Summers Plumbing, Heating, and CoolingWe are a reputable and respected HVAC and plumbing company with a long history of providing high-quality service to our customers. Our team of knowledgeable and friendly service professionals and technicians are dedicated to delivering exceptional service that exceeds expectations.Job SummaryWe are seeking a...
-
Customer Service Representative
2 weeks ago
Columbus, Indiana, United States Crew Carwash Full timeCustomer Service Role at Crew CarwashWe are seeking friendly and enthusiastic individuals to join our team as Customer Service Representatives. As a key member of our crew, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.What We OfferCompetitive Pay: Earn a base hourly rate of $15-16, with...
-
Customer Service Representative
4 weeks ago
Columbus, Indiana, United States Frank Tuxworth - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Frank Tuxworth - State Farm Agent. As a key member of our team, you will play a vital role in providing exceptional service to our customers and helping them achieve their goals.ResponsibilitiesEstablish and Maintain...
-
Customer Service Representative
3 weeks ago
Columbus, Indiana, United States Frank Tuxworth - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and...
-
Customer Service Representative
4 weeks ago
Columbus, Indiana, United States Alisha Roberts - State Farm Agent Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Alisha Roberts - State Farm Agent. As a key member of our team, you will play a vital role in delivering exceptional client experiences that drive business growth and success.Key ResponsibilitiesEstablish and Maintain...
-
Customer Service Representative
2 weeks ago
Columbus, Indiana, United States Crew Carwash Full timeAbout Crew CarwashWe are a dynamic and customer-focused organization that values our people and strives to create a positive work environment.Our team members are the backbone of our success, and we are committed to providing them with the tools, training, and support they need to excel in their roles.Job SummaryWe are seeking a friendly and enthusiastic...
-
Customer Service Representative
2 weeks ago
Columbus, Indiana, United States Walgreens Full timeCustomer Service Associate Role at WalgreensAs a Customer Service Associate at Walgreens, you will be responsible for delivering exceptional customer experiences, providing courteous and efficient checkout services, and recommending items for sale to customers.Key Responsibilities:Model and deliver a distinctive and delightful customer experienceRegister...
-
Customer Service Representative
3 weeks ago
Columbus, Indiana, United States German American Full time**Job Title:** Customer Service Specialist**About German American Bancorp:**We are a leading financial services company that values talented, compassionate individuals who deliver genuine, customized, personal service to our customers and communities.**Job Summary:**We are seeking a skilled Customer Service Specialist to join our Retail team. As a key member...
-
Customer Service Representative
3 weeks ago
Columbus, Indiana, United States Kroger Family of Companies Full timeDeliver Exceptional Customer ServiceCreate a positive and memorable experience for our customers by providing exceptional service and ensuring a safe and clean environment. Embody the Customer 1st strategy and empower team members to deliver outstanding customer experiences.Key Responsibilities:Establish and maintain a clean and organized store...
-
Customer Service Representative
3 weeks ago
Columbus, Indiana, United States AdaptHealth, LLC Full timeJob Summary: We are seeking a highly skilled Customer Service Specialist to join our team at AdaptHealth, LLC. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have.Key Responsibilities:Develop and maintain working knowledge...
-
Customer Service Representative
3 weeks ago
Columbus, Indiana, United States Jay C Stores Full timeAbout Jay C StoresJay C Stores is a leading retail company that values customer satisfaction and employee growth. As a part of the Kroger family of companies, we strive to create a positive shopping experience for our customers while providing opportunities for our team members to succeed.Job SummaryWe are seeking a highly motivated and customer-focused...
-
Customer Service Representative
2 weeks ago
Columbus, Indiana, United States AdaptHealth, LLC Full timeJob SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at AdaptHealth, LLC. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesDevelop and maintain in-depth knowledge of our products and...