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Customer Service Representative
2 months ago
We are a reputable HVAC and plumbing company based in Columbus, IN, with a strong commitment to customer satisfaction. Our team of experts provides high-quality assistance at reasonable rates, serving residential and light commercial clients.
Job DescriptionWe are seeking a full-time Customer Service Representative to join our office team. As a CSR, you will be the face of our company, interacting with customers to provide exceptional service and support.
Key Responsibilities:
- Answering customer inquiries and resolving issues in a professional and courteous manner
- Providing clear explanations of our products and services to new and existing customers
- Documenting customer interactions and maintaining accurate records
Requirements:
- Previous customer service experience
- Strong written and verbal communication skills
- Ability to pass a background check and drug screening
We offer a competitive wage, commission, and a comprehensive benefits package, including medical, dental, vision, life insurance, and a company-matched 401(k) plan. If you are a customer-focused individual with excellent communication skills, we encourage you to apply.
