Regional Field Service Operations Manager
5 days ago
We are seeking a highly skilled Regional Field Service Operations Manager to join our team at Midwest Industrial Supply. As a key member of our operations team, you will be responsible for coordinating and managing field service operations, ensuring seamless execution of service jobs, and maintaining strong relationships with customers.
Key Responsibilities- Job Coordination: Coordinate with sales teams to understand customer needs and expectations, job specifications, and product requirements.
- Schedule Management: Schedule service jobs considering service and product specifications, customer needs, and weather limitations.
- Equipment and Resource Allocation: Select appropriate equipment and employees to complete jobs, ensuring they possess necessary safety credentials and completed mandatory safety training.
- Work Order Management: Create and manage work orders, ensuring timely completion of jobs.
- Fleet Maintenance: Communicate equipment issues to fleet maintenance personnel, assist in prioritizing fleet service and repairs, and provide equipment availability for annual preventive maintenance.
- Customer Service: Interact with customers for scheduling and job execution, ensuring timely completion of jobs and maintaining strong relationships.
- Recordkeeping and Invoicing: Maintain compliance and customer records, complete site- and job-specific paperwork, and ensure accurate customer invoicing.
- Education: Bachelor's degree or equivalent experience.
- Experience: Progressive staff management experience, preferably in transportation or logistics.
- Skills: Ability to independently identify and resolve issues, efficiently complete tasks in a fast-paced environment, and effectively manage multiple projects.
- Licenses and Certifications: Valid driver's license and any required certifications for the role.
We provide a competitive wage and benefits package, including healthcare, dental, vision, wellness programs, life insurance, and a retirement plan. We also offer a generous employer contribution and wellness incentive programs.
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Regional Field Service Operations Manager
7 days ago
Canton, United States Midwest Industrial Supply Full timeJob SummaryWe are seeking a highly skilled Regional Field Service Operations Manager to join our team at Midwest Industrial Supply. As a key member of our operations team, you will be responsible for coordinating and managing field service operations, ensuring seamless execution of service jobs, and maintaining strong relationships with customers.Key...
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Service Operations Coordinator
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