Epic Patient Access Specialist

3 weeks ago

Raleigh, North Carolina, United States DataStaff, Inc. Full time
About the Role

DataStaff, Inc. is seeking an experienced EHR Patient Access Analyst to join our team on a long-term contract opportunity with one of our direct clients in Raleigh, NC.

This is a remote position that requires strong leadership and communication skills to effectively present information to clinical and business leaders.

Key Responsibilities
  • Serve as the primary support contact for the application's end-users and work in developing, designing, configuring, scripting, testing, and/or supporting applications for the business, research, and/or instructional functions of clients.
  • Develop solutions using programming expertise for day-to-day problems to include maintenance, modification, or development of complex inter-related applications/solutions.
  • Evaluate hardware availability and software requirements, identify issues that arise in the application, and work to resolve them.
  • Guide workflow design, build and test the system, and analyze other technical issues associated with Epic software.
  • Identify and implement requested changes to the system, serve as a liaison between end users' workflow needs and Epic implementation staff, and maintain regular communication with Epic representatives.
  • Develop an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions.
  • Review the status of projects and issues on an ongoing basis with leadership and hold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.
Requirements
  • 5 years of experience with Epic Cadence/Prelude and strong leadership and communication skills.
  • Ability to work in small groups under tight project deadlines and work closely with business and patient access leaders around Epic workflow and to translate business needs to Epic functionality.
  • Must possess Epic certification in Patient Access, specifically Prelude and Cadence, and have a minimum of five years' progressive patient access/healthcare experience with demonstrated experience in Epic build.
  • Self-starter with demonstrated teamwork & communication skills, excellent communication and collaboration skills, and excellent verbal and written English communication skills.
  • Knowledge of registration and scheduling operations and workflows, developing testing scripts, and experience working with Third Party Vendors such as Experian and Relay Health.
About DataStaff, Inc.

DataStaff, Inc. offers medical, dental and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401k program available for employees after 6 months.

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