PEO State Unemployment Hearing Specialist I

1 week ago


Tempe, Arizona, United States Paychex Full time
Job Summary

We are seeking a highly skilled Unemployment Hearing Specialist to join our team at Paychex. As a key member of our PEO team, you will play a critical role in guiding clients through the unemployment hearing process and ensuring they receive the best possible representation.

Key Responsibilities
  • Client Preparation: Prepare clients for unemployment hearings by gathering all necessary information and ensuring they are knowledgeable about the process.
  • Hearing Representation: Serve as a client representative in unemployment hearings to advocate for their interests and ensure a fair outcome.
  • Research and Analysis: Conduct research and provide problem analysis for escalated issues to promote customer service and accuracy of information.
  • Mentorship and Training: Mentor and train SUI Client Maintenance Specialists and SUI Claim Specialists to enhance their knowledge and skills.
  • Process Improvement: Participate in projects and departmental initiatives to identify areas for improvement and implement changes to enhance departmental processes and efficiencies.
Qualifications
  • Education: Associate's Degree is required.
  • Compensation: The starting base pay range for this position is $ hourly. Please note that this range is the base pay only and does not consider other components that make up the total rewards package for the position.


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