Customer Service Representative Position

2 days ago


Framingham, Massachusetts, United States ASK Staffing Full time
Job Overview: We are seeking a highly skilled Customer Service Representative to join our team at ASK Consulting. This role is ideal for individuals who enjoy working in a fast-paced environment and have excellent communication skills.

In this position, you will be responsible for answering customer inquiries via phone, email, and social media while maintaining a high level of professionalism and courtesy. Your goal will be to resolve customer issues efficiently and effectively, ensuring that they are satisfied with the service provided.

The ideal candidate will possess strong problem-solving skills, conflict management skills, and analytical skills. You should be able to multitask and prioritize tasks effectively while providing top-notch customer service.

This is a fantastic opportunity for someone looking to start their career or take their existing experience to the next level. The successful candidate will have the chance to work with a dynamic team, gain new skills, and grow professionally.

Key Responsibilities:
  • Answering customer inquiries via phone, email, and social media
  • Resolving customer issues efficiently and effectively
  • Maintaining a high level of professionalism and courtesy when interacting with customers
  • Utilizing strong problem-solving skills, conflict management skills, and analytical skills to resolve customer issues

Requirements:
  • Strong problem-solving skills
  • Conflict management skills
  • Analytical skills
  • Able to multitask and prioritize tasks effectively
  • Excellent verbal and written communication skills

About ASK Consulting: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.

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