Customer Service Representative
4 days ago
We're looking for a highly motivated and customer-focused individual to join our team as a Banking Associate. In this role, you'll have the opportunity to build relationships with customers, promote financial products, and contribute to the success of our organization.
Estimated Salary: $21.49 per hour, based on national averages.
Responsibilities and RequirementsYou will be responsible for:
- Providing exceptional customer service and building relationships with clients.
- Demonstrating technology skills to complete transactions and promote digital banking.
- Understanding customer financial goals and needs, and developing solutions to meet those needs.
To succeed in this role, you will need:
- A high school degree or equivalent.
- At least 1 year of customer-facing experience, preferably in banking or finance.
- Strong listening and communication skills, with the ability to problem-solve and provide solutions to customer issues.
What We Offer
- A competitive salary and benefits package, including medical, dental, and vision plans.
- Ongoing training and development opportunities to enhance your career growth.
- A mission-driven culture that prioritizes customer satisfaction and employee well-being.
Culture at Citizens
We strive to create a workplace where everyone feels welcome and valued. Our culture is built on a foundation of respect, inclusivity, and empathy. We believe that diverse perspectives and experiences are essential to our success, and we're committed to fostering a workplace that reflects the communities we serve.
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