Cash Handling Specialist

2 weeks ago


Chicago, Illinois, United States Bally's Corporation Full time
About Bally's:

Bally's Corporation stands as a premier entity in the entertainment sector, captivating millions through both digital gaming platforms and traditional casino experiences. Our commitment to innovation and high-energy environments ensures that we deliver exhilarating gaming adventures, embodying our mission to entertain.

Bally's Chicago represents an exciting new chapter for our organization, envisioned as a top-tier entertainment resort that reflects the vibrant spirit of Chicago.

Embarking on a career with Bally's opens the door to a world of opportunities. We are on the lookout for service-oriented individuals eager to grow, excel, and make a significant impact in a dynamic and fast-paced setting.

Position Overview:

As a Cash Handling Specialist at Bally's, your primary responsibilities will include processing cash transactions for customers, ensuring the accuracy of the cash drawer, and engaging with patrons in a courteous and professional manner.

Key Responsibilities:
  • Create an engaging atmosphere that reflects Bally's philosophy of entertainment.
  • Promote a customer-focused culture by delivering exceptional service and fostering lasting relationships with guests.
  • Comply with all regulatory requirements, company policies, and organizational objectives.
  • Calculate and process customer chip totals and dispense cash for chips exchanged.
  • Facilitate cash exchanges and manage receipts effectively.
  • Interact directly with customers for credit applications, either in person or via phone.
  • Collaborate with banks and credit agencies to gather and document patron credit information.
  • Oversee mail-in marker payments and maintain accurate logs for returned checks.
  • Manage customer accounts with returned checks appropriately.
  • Ensure the cash drawer is consistently balanced and coordinate exchanges with the vault as needed.
  • Maintain accurate records of cash and chips received and distributed.
  • Utilize credit card processing systems and other cashiering equipment proficiently.
  • Adhere to the Illinois Gaming Board's Self-Exclusion Program requirements.
  • Perform additional duties as assigned.
Qualifications:
  • Must be at least 21 years old.
  • Ability to obtain and maintain a gaming license from the Illinois Gaming Board.
  • High school diploma or equivalent is required.
  • Availability to work various shifts, including evenings, weekends, and holidays.
  • Preferred experience of six months in a cashier or banking role.
  • Strong communication and interpersonal skills are essential.
  • Exceptional customer service abilities are required.
  • Proficiency in using a 10-key calculator and standard office equipment.
  • Above-average math skills for accurate and swift cash handling.
  • Successful completion of a math assessment is mandatory.
  • Passing a color vision assessment is required.
Physical Requirements:
  • Regularly required to see, talk, hear, walk, and stand.
  • Frequent use of hands for handling and reaching.
  • Occasional sitting or stooping may be necessary.
  • Must be able to lift or move up to 30 pounds occasionally.
  • Visual acuity is required for close-up tasks and color differentiation.
Work Environment:

The work setting is fast-paced, characterized by bright lights, loud sounds, and high-pressure situations.

Please note that this job description is not intended to be an exhaustive list of all activities, duties, or responsibilities associated with this position. Responsibilities may change at any time with or without notice.

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