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Cage Cashier
2 months ago
Bally's Corporation is a leading entertainment company, renowned for its innovative approach to gaming experiences. With a strong presence in digital gaming platforms and traditional casino venues, we strive to create thrilling experiences for millions of players worldwide.
Job SummaryAs a Cage Cashier at Bally's, you will play a crucial role in finalizing cash payments to customers, maintaining the balance in the cash drawer, and providing exceptional customer service. This position requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities- Foster a customer-centric culture by creating a welcoming and entertaining atmosphere.
- Adhere to all policies and procedures, ensuring compliance with regulatory requirements and organizational goals.
- Calculate totals for customer chips and pay out cash for chips collected, providing accurate and efficient service.
- Provide even exchange of cash and exchanges of receipts for cash, ensuring customer satisfaction.
- Make direct contact with customers to obtain and document patron casino credit information, as well as communicate with banks and consumer credit reporting agencies.
- Review mail-in markers payments, return check logs, and return maker logs, ensuring accurate and timely processing.
- Suspend customers with return checks, maintaining a secure and responsible environment.
- Ensure the cash drawer is balanced at all times, making exchanges with the vault as necessary.
- Keep an updated and accurate report of cash and chips received and distributed, providing valuable insights for the organization.
- Operate credit card processing equipment, coin sorting and wrapping machines, and other cashier equipment, ensuring efficient and accurate processing.
- Perform duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program, maintaining a responsible and secure environment.
- Perform other duties as assigned, contributing to the success of Bally's Corporation.
- Must be 21 years of age or older.
- Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board.
- Must have a high school diploma or equivalent.
- Must be able to work various shifts, including weeknights, weekends, and holidays.
- Six months of experience as a cashier or bank clerk is highly preferred.
- Must have excellent communication and interpersonal skills.
- Must have excellent customer service skills.
- Must be proficient in using a 10-key calculator and other office equipment.
- Must have above-average math skills to count money accurately and quickly.
- Must pass a math assessment issued by the company.
- Must pass a color vision assessment test issued by the company.
- Regularly required to see, talk, hear, walk, and stand.
- Frequently required to use hands to handle, feel, and reach.
- Occasionally required to sit or stoop.
- Must occasionally lift and or move up to 30 pounds.
- Required visual acuity to perform close-up activities, peripheral oversight, and distinguish color.
The work environment is fast-paced and contains bright lights, loud noise, and stressful situations. As a Cage Cashier at Bally's, you will be expected to work in a dynamic and challenging environment, providing exceptional customer service and maintaining a high level of attention to detail.
