Assistant Store Manager

3 weeks ago


Hilliard, Ohio, United States DICK'S Sporting Goods Full time

We're seeking a seasoned store leader to oversee store operations and drive brand excellence throughout the store. As Assistant Store Manager, you'll be responsible for delivering exceptional customer service, coaching and developing team members, and staying focused on financial metrics and store performance.

Key Responsibilities:
  • Operational Leadership: Manage day-to-day operational aspects of the store department, including planning and organizing short-term and long-term goals.
  • Team Development: Recruit and develop a strong, inclusive team, and manage workforce planning, including payroll budget and scheduling.
  • Customer Experience: Hold team members accountable for meeting customer service expectations and company policies.
  • Store Performance: Drive shrink results through compliance with safety, loss prevention, and cash-handling procedures.
  • Culture and Engagement: Create an inclusive store environment where everyone feels safe, welcome, and respected.
Requirements:
  • 1-3 years of retail management experience (or customer-focused experience)
  • Strong problem-solving ability and analytical skills
  • Flexible availability, including nights, weekends, and holidays


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