Customer Service Representative: Part-time
3 weeks ago
We are seeking a highly motivated and customer-focused Part-time Sales Associate to join our team at Michaels Stores. As a Part-time Sales Associate, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a well-organized store environment.
Key Responsibilities- Provide friendly and attentive customer service, helping customers find products and answering questions about our store offerings.
- Assist with merchandise recovery, including unloading trucks, stocking shelves, and maintaining store recovery standards.
- Execute cash handling to standards, including operating a cash register and processing transactions.
- Engage customers on the benefits of our Rewards program and Private Label Credit Cards, and assist with enrollments.
- Participate in Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Responsible for completing merchandise return and go back processes, as well as general store recovery to ensure a well-merchandised and in-stock store.
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
- Project a positive image and serve as a role model for other Team Members.
- Must be at least 16 years old.
- Ability to lift heavy boxes and access high shelves by ladder or similar equipment.
- Ability to work nights, weekends, and early mornings as assigned.
Michaels is the leading creative destination in North America, operating over 1,290 stores in 49 states and Canada. We are committed to inspiring our customers, cultivating confident leaders, and serving our communities by fostering an inclusive environment for everyone to learn, shop, and create.
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