Operations Manager

4 weeks ago


Hilliard, Ohio, United States At Home Stores LLC Full time
Operations Manager Job Description

At At Home Stores LLC, we are seeking an experienced Operations Manager to lead our store operations team. The successful candidate will be responsible for ensuring the smooth day-to-day operations of the store, including managing staff, maintaining a clean and safe store environment, and providing excellent customer service.

Key Responsibilities:
  • Store Operations: Oversee all aspects of store operations, including inventory management, cash handling, and customer service.
  • Staff Management: Recruit, train, and develop a high-performing team of store staff, including sales associates, cashiers, and stockroom personnel.
  • Customer Service: Ensure that customers receive a positive shopping experience, including resolving customer complaints and providing excellent customer service.
  • Inventory Management: Manage inventory levels, including receiving and stocking merchandise, and maintaining accurate inventory records.
  • Cash Handling: Ensure accurate and efficient cash handling procedures, including handling customer transactions and managing cash and credit transactions.
Requirements:
  • Experience: At least 3 years of management experience in a retail environment.
  • Education: High school diploma or equivalent required; college degree preferred.
  • Skills: Excellent communication and leadership skills, with the ability to motivate and develop a high-performing team.
  • Availability: Ability to work a flexible schedule, including nights, weekends, and holidays.

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