Senior Claims Counsel

2 days ago

San Francisco, California, United States Resilience Full time
About Us

At Resilience, we're revolutionizing the way cyber risk is assessed, measured, and managed. Our integrated cyber risk solutions connect risk quantification software, cybersecurity experts, and A+ rated cyber insurance, all purpose-built for middle and large organizations.

Job Description

We're seeking a highly-motivated cyber insurance or privacy attorney to join our global Claims and Incident Management team. Reporting to the Head of Claims, North America, this individual should have significant experience handling cyber claims and/or fluency with the incident response process.

Responsibilities:
  • Act as a member of the Resilience Claims' internal emergency response team.
  • Efficiently conduct investigations, negotiations, and oversee the management of cyber and Technology Errors & Omissions claims.
  • Apply expertise in insurance contracts, claims investigations, and vendor management to recommend appropriate claim reserves.
  • Evaluate primary and excess coverage, determine coverage, and prepare coverage-related communications.
  • Work in collaboration with Resilience's security and technology teams to offer policyholders preventative services, incident response, and enhance customer interaction.
  • Oversee the management of external privacy or defense counsel and other service providers during incidents, focusing on reducing losses.
  • Manage litigation and related expenses.
  • Ensure clear communication with various stakeholders, including insureds, brokers, vendors, underwriters, and other internal departments.
  • Keep claims files meticulously documented and accurate.
  • Coordinate with the underwriting team and utilize data/analytics to refine our risk selection approach, aiming to attract and retain quality business.
Qualifications:
  • 8+ years of experience as a cyber insurance expert with a demonstrated ability to handle increasingly complex cases.
  • Prior experience with cyber claims handling, claims advocacy / cyber insurance coverage, a plus.
  • Expertise in handling third-party claims, especially in Technology Errors & Omissions.
  • Established connections within the cyber broking community, incident response, cybersecurity, and law firms.
  • Familiarity with Canadian market experience, a plus.
  • Juris Doctor (JD) degree from an accredited law school.
What Resilience Offers You:
  • Innovative company culture
  • Flexible work schedules
  • Family paid leave
  • Paid healthcare for employees
  • 401k
  • Professional development & career advancements
  • Flexible paid time off
  • Employee referral bonus

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