Claims Complex Director

5 hours ago


San Francisco, California, United States American International Group Full time
Job Title: Claims Complex Director

We are seeking a highly skilled Claims Complex Director to join our team at American International Group (AIG). As a Claims Complex Director, you will be responsible for managing a portfolio of complex and high-exposure medical malpractice claims, applying best claims handling practices and following company protocols to ensure timely and adequate reserves, negotiating complex settlements, and partnering with insureds and counsel to manage complex litigation.

Key Responsibilities:
  • Investigate losses and develop effective litigation and action plans, including opportunities for contribution.
  • Manage and oversee all aspects of claims handling, including coverage determinations, investigations, and trial and resolution strategies.
  • Collaborate with internal and external business partners to develop, own, and execute a claim resolution strategy.
  • Determine the scope and extent of available coverage and vet complex coverage issues when conflicts arise or are conceivable.
  • Achieve quality standards by effectively managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented, and claims are resolved and paid timely.
  • Report large losses and potential challenges anticipated in a given claim early and often to senior leadership.
  • Prepare and present high-profile, complex information to senior leadership, customers, counsel, insureds, brokers, and others.
  • Maintain full compliance with NPDB and state medical malpractice reporting requirements.
  • Participate in mediations, attend trials, and occasionally conduct outside claim audits.
  • Obtain appropriate authority to independently negotiate multi-million dollar claims with premier plaintiffs' counsel nationwide.
  • Effectively strategize and coordinate litigation budgets with counsel, insureds, and third-party vendors.
Requirements:
  • 7+ years of medical malpractice/professional liability complex claims and/or complex litigation experience.
  • Law Degree (J.D.) or equivalent preferred.
  • Strong written and verbal communication skills, along with strong negotiation, litigation management, and interpersonal skills.
  • Excellent organizational and computer skills, combined with the ability and flexibility to work in a dynamic, challenging, and fast-paced environment.
  • Demonstrated analytical and investigative mindset with critical thinking skills and the ability to make sound business decisions.
  • Extensive experience in leading complex negotiations and developing and implementing resolution strategies.
  • Ability to lead multiple and shifting priorities in a fast-paced and challenging environment.
What We Offer:

AIG provides a comprehensive benefits package, including a competitive salary range of $97,000-$134,000, a bonus in accordance with the terms of the applicable incentive plan, and a range of competitive benefits. We are committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions, and goals.

We are an equal opportunity employer and welcome applications from diverse candidates. If you believe you need a reasonable accommodation, please send an email to.



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