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Administrative Reception Lead

2 months ago

Phoenix, Arizona, United States Brookdale Senior Living Full time

Position Overview

Recognized as one of America's Top Workplaces for Diversity, we pride ourselves on creating an inclusive environment.

We offer Early Access to Paycheck with Earned Wage Access for our hourly associates, providing financial flexibility.

Empower Your Career

At Brookdale Senior Living, you will not only earn a competitive salary but also have the chance to advance your career through professional development and wellness programs tailored to your needs.

Comprehensive Benefits

We provide a full range of health insurance, life insurance, and retirement plans, which vary based on employment status. Additional benefits include:

  • Tuition Reimbursement
  • Pet Insurance
  • Adoption Reimbursement
  • A variety of discounts for associates

We encourage veterans, transitioning active duty military personnel, and military spouses to apply.

To assist our associates on their path to U.S. citizenship, we offer to cover the fees for naturalization application costs for qualified individuals who have been with us for at least a year.

Key Responsibilities

  • Lead the reception area, providing assistance and information to residents, visitors, and staff in a friendly and efficient manner.
  • Welcome all visitors, address inquiries, ensure guest logs are signed, and direct phone calls appropriately.
  • Handle incoming and outgoing mail, perform basic office tasks, and maintain visitor records.
  • Respond to resident emergencies by contacting the necessary internal and external parties according to established protocols.

Qualifications

A high school diploma or GED is required, along with one to two years of relevant experience or training, or an equivalent combination of education and experience.

Brookdale Senior Living is an equal opportunity employer and maintains a drug-free workplace.