Office Administrator
8 hours ago
We are seeking a highly organized and customer-focused Office Administrator to provide exceptional support to our patients and visitors at Serenity Healthcare. This role is crucial in ensuring smooth clinic operations and enhancing patient experiences.
Key Responsibilities:
- Update and verify customer information upon each visit.
- Help patients feel valued by creating rapport, and remembering their names, their interests, and stories.
- Answer questions, address worries, respect boundaries, and be sensitive to each person's individual challenges.
- Ensure a positive patient experience by providing support and compassion.
- Rotate through other various office tasks throughout the day.
Requirements:
- High School Diploma/ GED.
- Excellent verbal and written communication, and basic math skills.
- Proven ability to multitask in a fast-paced environment.
- 1+ year of full-time customer service experience, reception, or personal customer service industry.
About Serenity Healthcare
Serenity is a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for patients. With evidence-based research and proven results, we strive to help patients take back their lives with a revolutionary technological approach to healthcare.
Benefits:
- Career Advancement Opportunity
- Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium)
- Paid Time Off
- 10 Major Holidays Off
- 401k
- Employee Referral Program
Qualifications and Requirements
This position is contingent on successfully completing a criminal background check upon hire.
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