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Warranty Administrator
2 months ago
We are seeking a skilled Warranty Admin to oversee warranty repair orders, maintain receivables schedules, and process warranty paperwork. The ideal candidate will have previous warranty experience and strong attention to detail.
Key Responsibilities:- Book warranty repair orders and submit claims to manufacturers
- Maintain accurate receivables schedules and service contract claim submissions
- Collaborate with technicians, service writers, and supervisors to ensure seamless warranty processing
- Coordinate with vendors and manufacturers to expedite replacement part shipments
- Communicate with Service Advisors to define warranty claim scopes
- Process warranty paperwork to ensure proper documentation and verification
- Arrange for part shipments to factories or distributors
- Reconcile warranty receivables and work with accounting to obtain payments
- Stay up-to-date on factory recalls, announcements, and procedures
- Establish and maintain positive relationships with manufacturers and aftermarket warranty companies
- Review warranty repair orders for accuracy and completeness
- Enter labor operation codes, failure codes, and administrative data
- Ensure deductible documentation and collection from customers
- Review returned and rejected warranty claims and prepare resubmissions
- Maintain records of claims submitted, returned, and paid
- Establish and maintain part inventory records
- Provide weekly reports to the service manager on claims status
- Previous warranty experience preferred
- Attention to detail and strong organizational skills
- Ability to work well with others and be part of a team
- Proficiency in Microsoft Office
- General accounting knowledge preferred
- Valid driver's license and clean driving record
Euromotors Auto Group has been a leading automotive dealership in Northern California for over 60 years. We pride ourselves on providing an exceptional buying and ownership experience, with a strong commitment to serving our community and employees. We are an equal opportunity employer and welcome applications from confident, driven individuals who share our passion for excellence.