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Spa Sales Representative

2 months ago

Philadelphia, Pennsylvania, United States Hand & Stone - Greater Philadelphia Full time
About the Role

Hand & Stone - Greater Philadelphia is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting our spa services, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide a world-class experience to our valued members and guests, ensuring their needs are met and exceeded.
  • Sales and Marketing: Promote our spa services, including membership sales, and drive revenue growth through effective sales and marketing strategies.
  • Communication: Develop and maintain strong relationships with clients, service providers, and internal teams to ensure seamless communication and appointment management.
  • Performance Metrics: Meet and exceed performance-based goals, including membership conversion, booking efficiency, call conversion, and gift card sales.
Requirements
  • Experience: Previous sales or customer service experience in a retail or service-based environment.
  • Skills: Excellent communication and interpersonal skills, with a strong ability to build rapport with clients and colleagues.
  • Education: High school diploma or equivalent required.
What We Offer
  • Competitive Compensation: $15.00 per hour plus commission.
  • Benefits: 401(k) options, paid training, product and service discounts, and more.
  • Opportunities for Growth: Career advancement opportunities for strong sales and service performers.