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Hospitality Team Lead

2 months ago

Newport, Kentucky, United States New Riff Distillery Full time
Job Description

New Riff Distilling is seeking a highly skilled and experienced Lead Bartender Brand Ambassador to join our team at our Newport, KY location. As a key member of our hospitality team, you will be responsible for delivering exceptional customer experiences, promoting our brand, and contributing to the success of our business.

Key Responsibilities:
  • Customer Experience: Create a warm and welcoming atmosphere for guests, ensuring their needs are met and exceeded.
  • Brand Promotion: Develop and maintain a deep understanding of our brand, products, and services, and effectively communicate this knowledge to guests and colleagues.
  • Team Collaboration: Work closely with the hospitality team to ensure seamless service delivery, and contribute to the development of new ideas and initiatives.
  • Inventory Management: Assist with inventory management, restocking, and ordering supplies as needed.
  • Event Management: Assist with the planning and execution of events, including distillery tours, tastings, and other activities.
  • Communication: Maintain effective communication with colleagues, management, and guests to ensure a positive and efficient service experience.
Requirements:
  • Experience: Previous bartending experience, with a strong preference for those with experience in craft cocktails and/or bourbon-focused settings.
  • Skills: Exceptional interpersonal, written, and verbal communication skills, with the ability to stay focused under pressure.
  • Knowledge: Strong knowledge of spirits, cocktails, and wine, with a keen interest in continuing to learn and evolve.
  • Certifications: Must be 21 and up to apply.
Working at New Riff:

New Riff Distilling is committed to creating a positive and inclusive work environment, where our employees feel valued and supported. We offer a competitive salary, benefits package, and opportunities for professional growth and development.