Janitorial Team Lead

2 days ago

Newport, Kentucky, United States Newport Aquarium Full time
Job Summary

We are seeking a highly motivated and experienced Janitorial Team Lead to join our team at Newport Aquarium. As a key member of our facilities team, you will be responsible for leading a team of up to 15 staff members to ensure the highest standards of cleanliness and guest satisfaction.

Key Responsibilities
  • Develop and implement cleaning schedules and procedures to ensure efficient and effective cleaning of the facility
  • Lead, coach, and guide team members to ensure they maintain high morale and understand their role in delivering exceptional guest experiences
  • Monitor and evaluate team member performance, providing feedback and coaching to improve performance
  • Collaborate with management to develop and implement policies and procedures to enhance the operation and ensure consistency and safety
  • Provide on-boarding and ongoing training to team members to maintain knowledge of aquarium activities and operations
  • Maintain a positive and professional attitude, as well as a well-kept appearance, at all times
  • Perform all duties of House and Grounds employees, including but not limited to mopping, sweeping, vacuuming, and wiping walls
Requirements
  • 18 years old or older
  • Prior supervisory experience preferred
  • Prior experience related to industrial cleaning preferred
  • Proficiency in Microsoft Outlook, Word, and Excel is a plus
  • Ability to read, write, and speak English (knowledge of other languages is a plus)
  • Ability to think clearly, react quickly, and calmly to changes and/or emergency situations
  • Time management and excellent organizational skills needed; able to balance and prioritize multiple duties and responsibilities
  • Ability to handle confidential information responsibly
  • First Aid, CPR, AED, BBP, and Emergency Response trained or willingness to become trained
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Willingness to take direction and coaching from experienced staff members to improve skills and enhance the guest experience
  • Ability to work as part of a team in a constantly changing environment, as well as individually, with a minimum of supervision
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
What We Offer

Newport Aquarium offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401k with company match and profit sharing, company-paid life insurance and short-term disability, and PTO (vacation, sick, personal, and holidays). We also offer a comprehensive training program and opportunities for professional growth and development.

As a member of our team, you will have the opportunity to work in a fast-paced and dynamic environment, making a difference in the lives of our guests and contributing to the success of our organization. If you are a motivated and experienced leader who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.

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