Hospitality Operations Manager

3 days ago


Newport, Kentucky, United States Hooters of America Full time

Job Summary:

Hooters of America LLC is seeking a skilled Hospitality Manager to oversee various aspects of restaurant operations. The ideal candidate will be responsible for managing guest satisfaction, cleanliness, safety, and atmosphere, while ensuring efficient operations in compliance with company policy and standards.

Key Responsibilities:

  • Lead performance management and talent development initiatives
  • Develop and implement effective leadership and coaching strategies
  • Ensure proper inventory control and P&L management
  • Deliver exceptional guest service and maintain a positive atmosphere
  • Manage responsible alcohol service and food safety protocols
  • Oversee facility maintenance and cleanliness, as well as safety and security measures
  • Develop and implement effective marketing strategies, including local store and grassroots marketing

Requirements:

  • High School Diploma or equivalent required
  • 2+ years of full-service restaurant management experience in a complex and fast-paced environment
  • Completion of food safety and sanitation training
  • Must be 21 years of age or older

Preferred Qualifications:

  • Basic knowledge of Microsoft Word and Excel
  • General knowledge of full-service restaurant operations and hospitality industry
  • Strong organizational and planning skills
  • Ability to communicate clearly and concisely, both orally and in writing

Hooters of America LLC is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply.



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