Shift Lead

24 hours ago


Newport, Kentucky, United States Walgreens Full time
Job Description:

As a Shift Lead at Walgreens, you will play a vital role in ensuring the smooth operation of our stores. Your primary responsibility will be to oversee the daily activities of the store, including opening and closing procedures, cash handling, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Store Operations: Open and close the store in the absence of management, ensuring all systems are started up, cash handling is accurate, and the floor and stock room are ready for the business day.
  • Cash Handling: Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested to cash registers.
  • Customer Experience: Engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues and answer questions to ensure a positive customer experience.
  • Operations Support: Assist with and coach other team members to work with warehouse and vendor ordering process, including opening the backdoor for vendor deliveries.
  • Inventory Management: Maintain accurate inventory counts, including basic departments, stockroom, and overstock locations.
  • Store Maintenance: Assist with exterior and interior maintenance, ensuring a clean, neat, and orderly store condition and appearance.
  • Pharmacy Support: Assist at the Pharmacy out window as requested.
  • Compliance: Ensure compliance with state and local laws regarding regulated products.
Requirements:
  • Leadership Experience: One year of prior leadership, supervisory, or retail key holder work experience.
  • Communication Skills: Must be fluent in reading, writing, and speaking English.
Preferred Qualifications:
  • Inventory Control: Prefer the knowledge of store inventory control.

Walgreens is an Equal Opportunity Employer.



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