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Dental Office Manager

1 month ago

Plainfield, New Jersey, United States Elite Dental Partners Full time
Job Title: Office Manager

We are seeking a highly skilled and experienced Office Manager to join our team at Elite Dental Partners. As an Office Manager, you will be responsible for providing exceptional support to our dental practices, ensuring seamless day-to-day operations, and driving business growth.

Key Responsibilities:
  • Lead by example and coach teams to provide exceptional patient experiences
  • Challenge, encourage, and inspire team members to achieve desired results
  • Evidence of management style, which builds alliances within the business and emphasizes high morale, collegiality, effective teamwork, and high moral standards
  • Continual focus on a productive schedule that supports dentists and hygienists
  • Work within budget guidelines to maintain supported office profitability
  • Coordinate daily team huddles and team meetings
  • Provide ongoing feedback, training, and annual performance reviews for team members within the practice
  • Schedule team members to ensure adequate shift coverage and facilitate requests for time off
  • Assist in the interviewing, and onboarding of new hires
  • Provide training and support to ensure all staff demonstrates knowledge of the business, operating procedures, and protocols
  • Review monthly financial reporting (e.g. Profit & Loss statements)
  • Supporting daily office operations with a focus on employee engagement and revenue cycle management (billing, collections, etc...)
  • Responding to clinical and operational concerns timely and effective. Be accessible and responsive
  • Serve as the point person for office management duties including:
    • Office cleaning and maintenance
    • Verify and submit payroll
    • Clinical and non-clinical supplies ordering
    • Compliance with OSHA and HIPAA
Requirements:
  • Bachelor's degree preferred or comparable experience
  • Prior dental management experience preferred
  • Prior Experience with a dental management software - Dentrix preferred
  • Excellent interpersonal skills
  • Ability to comply with safety procedures, privacy rules, and regulations to maintain a clean and safe working environment
  • Strong working knowledge of dental terminology, equipment, and practices
  • Excellent time management and organizational skills
  • Customer service focused
  • Experience working in healthcare is a must
  • Experience with Microsoft Word, Outlook, and Excel
  • Patient-focused
  • Positive attitude
  • Good problem-solving Skills
  • Energetic
Physical Requirements:
  • General Office Activities as Required
  • Sit/Stand for long periods of time