Dental Practice Operations Manager

1 week ago


Plainfield, New Jersey, United States Elite Dental Partners Full time
Job Summary

We are seeking a highly skilled and experienced Office Manager to join our team at Elite Dental Partners. As a key member of our non-clinical support team, you will play a critical role in ensuring the smooth operation of our dental practices.

Key Responsibilities
  • Lead by example and coach teams to provide exceptional patient experiences
  • Challenge, encourage, and inspire team members to achieve desired results
  • Evidence of management style, which builds alliances within the business and emphasizes high morale, collegiality, effective teamwork, and high moral standards
  • Continual focus on a productive schedule that supports dentists and hygienists
  • Work within budget guidelines to maintain supported office profitability
  • Coordinate daily team huddles and team meetings
  • Provide ongoing feedback, training, and annual performance reviews for team members within the practice
  • Schedule team members to ensure adequate shift coverage and facilitate requests for time off
  • Assist in the interviewing, and onboarding of new hires
  • Provide training and support to ensure all staff demonstrates knowledge of the business, operating procedures, and protocols
  • Review monthly financial reporting (e.g. Profit & Loss statements)
  • Supporting daily office operations with a focus on employee engagement and revenue cycle management (billing, collections, etc...)
  • Responding to clinical and operational concerns timely and effective. Be accessible and responsive
  • Serve as the point person for office management duties including:
    • Office cleaning and maintenance
    • Verify and submit payroll
    • Clinical and non-clinical supplies ordering
    • Compliance with OSHA and HIPAA
Requirements
  • Bachelor's degree preferred or comparable experience
  • Prior dental management experience preferred
  • Prior Experience with a dental management software - Dentrix preferred
  • Excellent interpersonal skills
  • Ability to comply with safety procedures, privacy rules, and regulations to maintain a clean and safe working environment
  • Strong working knowledge of dental terminology, equipment, and practices
  • Excellent time management and organizational skills
  • Customer service focused
  • Experience working in healthcare is a must
  • Experience with Microsoft Word, Outlook, and Excel
  • Patient-focused
  • Positive attitude
  • Good problem-solving Skills
  • Energetic


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