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Client Relations Specialist

2 months ago


Palm Desert, California, United States Melanie Villeneuve - State Farm Agent Full time
Position Overview

Are you a personable and service-oriented individual? If you thrive in engaging with clients and have a passion for assisting others, then a role with Melanie Villeneuve - State Farm Agent could be the perfect fit for you. Our agency specializes in providing a range of insurance and financial service products.

Key Responsibilities
  • Build and maintain strong customer relationships while ensuring timely follow-ups.
  • Deliver prompt, accurate, and courteous customer support, addressing inquiries related to insurance options, eligibility, policy modifications, claims, and billing.
  • Utilize a customer-centric approach to educate clients about various insurance solutions.
  • Generate leads, arrange meetings, assess client needs, and promote suitable products and services.
What We Offer
  • Competitive hourly wage with commission and bonus opportunities.
  • Paid time off, including vacation and personal/sick days.
  • Valuable experience in a supportive environment.
  • Opportunities for growth and advancement within the agency.
Qualifications
  • Preferred experience in sales (retail, telemarketing, or similar roles).
  • Strong interpersonal and communication skills, both written and verbal.
  • Customer-oriented mindset with excellent organizational abilities.
  • Self-driven and detail-oriented, with a proactive approach to problem-solving.
  • Familiarity with various computer applications, especially Windows.
  • Ability to work collaboratively in a team setting and manage multiple tasks effectively.
  • Capability to simplify complex financial concepts for clients.
  • Must be able to obtain a Property and Casualty license.

If you possess the motivation to excel and envision yourself in this role, we encourage you to complete our application process. We will provide further details regarding the next steps in the interview process.

This position is with Melanie Villeneuve - State Farm Agent, an independent contractor. Employees of State Farm agents must successfully complete any necessary licensing and training requirements. Please note that employees of State Farm agents are not employees of State Farm.