Nourish Bilingual Intake Associate

1 week ago


New York, New York, United States New York Common Pantry Full time
Nourish Bilingual Intake Associate

New York Common Pantry is seeking a highly motivated and detail-oriented Nourish Bilingual Intake Associate to join our growing Senior Nutrition Programs team. As a key member of our team, you will play a vital role in ensuring the success of our Commodity Supplemental Food Program (CSFP) by providing exceptional customer service to our senior participants.

Key Responsibilities:
  • Conduct intake and re-certification of senior participants at mobile sites
  • Enter data into web-based software Link2Feed, with training provided
  • Provide front desk coverage and assist at sites and offices as needed
  • Travel to different office locations, NYCHA development houses, and community/outreach centers throughout the four boroughs
  • Maintain high professionalism and respect with clients, site managers, and team members
  • Provide professional customer service to clients and assist with various issues, service questions, and general client concerns
  • Work in a team-oriented atmosphere, effectively communicate and collaborate with team members on various work-related projects
  • Pantry coverage, including placing food items on the table, packing participant packages, and replenishing pantry items
  • Assist with reception, filing, and other clerical duties
Requirements:
  • High School Diploma or Equivalent required
  • Ability to lift up to 30 lbs required
  • Full professional proficiency level in English and Spanish or English and Chinese required
  • Self-starter, detail-oriented, and excellent interpersonal skills
  • Commitment to helping communities in need and NYCP's work and mission
  • Proficient in Microsoft Office Suite and Google Drive
  • Experience working with a diverse population
Benefits:
  • Paid time off, including Vacation, Personal, and Sick
  • Medical, Medical Expense Reimbursement Plan, Dental, and Vision insurance
  • Paid Holidays
  • 403(b) Retirement Account
  • Employer Paid Life Insurance, Short-Term, and Long-Term Disability
  • Pre-tax Transit benefits
  • Voluntary Pet Insurance


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