Customer Service Manager

13 hours ago


Sioux Falls, South Dakota, United States CorTrust Bank Full time
Job Overview

CorTrust Bank is seeking a highly skilled and experienced Customer Service Representative to lead our Cherapa branch in downtown Sioux Falls. This role requires exceptional customer service skills, strong leadership abilities, and a deep understanding of banking operations.

The ideal candidate will have a proven track record of providing excellent customer service, leading high-performing teams, and maintaining compliance with regulatory requirements.

Estimated Salary: $45,000 - $60,000 per year, depending on experience.

Key Responsibilities
  • Provide exceptional customer service to customers, resolving issues promptly and professionally.
  • Lead a team of customer service representatives, providing guidance and coaching to ensure excellent service delivery.
  • Maintain accurate records and reports, ensuring compliance with regulatory requirements.


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