Customer Experience Coordinator

1 day ago


Sioux Falls, South Dakota, United States The First National Bank in Sioux Falls Full time
About Our Team

The First National Bank in Sioux Falls values teamwork, collaboration, and open communication. As a Banking Relationship Specialist, you will be part of a dynamic team dedicated to delivering exceptional customer experiences and achieving business objectives.

Job Description

This is a full-time position responsible for providing personalized customer service, processing financial transactions, and promoting bank products and services. The ideal candidate will have excellent communication skills, a strong work ethic, and a passion for delivering world-class customer experiences.

Key Accountabilities:

  • Build and maintain strong relationships with customers, understanding their financial needs and preferences.
  • Process financial transactions accurately and efficiently, maintaining attention to detail and ensuring compliance with bank policies and procedures.
  • Identify opportunities to cross-sell and promote bank products and services, increasing sales and revenue.
  • Stay up-to-date on bank products and services, attending training sessions and workshops as needed.
  • Collaborate with colleagues to achieve team goals and objectives.
Qualifications

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Relevant work experience in a banking or financial services environment.
  • Excellent verbal and written communication skills.
  • Strong organizational and time management skills.
  • Able to work effectively in a fast-paced environment.
Compensation and Benefits

We offer a competitive salary range of $50,000 - $70,000 per year, depending on experience. Additionally, we provide a comprehensive benefits package, including health insurance, dental and vision insurance, profit sharing, paid vacation and holidays, and tuition reimbursement program. You will also have access to employee banking perks and community volunteer opportunities.



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