Director of Social Services

6 days ago

Bakersfield, California, United States Telecare Full time

Job Summary

The Director of Social Services is a key leadership position at Telecare, responsible for planning, implementing, and directing the Social Services Department. This department provides casework services to members served and their families, and the Director of Social Services manages a team of social workers and discharge planners.

Key Responsibilities

  • Plan, organize, direct, and control the Social Services Department
  • Responsible for the administrative and clinical functioning of the Social Services Department
  • Makes use of management practices that include empowerment of staff, the provision of clear and concise expectations regarding duties assigned employees, frequent feedback focusing on both positive and problematic aspects of work performance, and other management practices that are consistent with Continuous Quality Improvement
  • Promotes and maintains harmonious and effective relationships and communications within the department and other departments
  • Thoroughly understands the legal/conservatorship system and provides inservice training to facility staff as needed
  • Coordinates the Utilization Review Committee and assists in the development of associated procedures
  • Supervises and coordinates student intern placements within the Social Services Department. Provides leadership and clinical training to the facility staff and interns
  • Collaborates with other administrative staff in strategic planning activities with the goal of ensuring ongoing effectiveness of the facility
  • Is available to assist at other Telecare facilities, which may involve limited travel
  • Establishes ongoing relationships with local agencies and other resources necessary to affect a continuum of care for members served returning to the community. In doing so, assists Social Services staff in the assessment of members served readiness for discharge
  • Establishes staffing requirements and recommends to administration the number and classification of personnel to be employed. Directs the recruitment, selection and when necessary disciplinary action within the Social Services Department
  • Establishes and maintains the job specifications and descriptions for department personnel
  • Coordinates and consults with county Mental Health Services and staff of acute and long term in-patient psychiatric hospitals to facilitate admission and discharge of members served
  • Evaluates, by telephone and/or in person, prospective members served for admission. Consults with the department managers as necessary regarding the appropriateness of the admission
  • Manages the Social Services Department within allocated budgetary parameters and participates in the development of the fiscal budget
  • Ensures that the facility is in compliance with all related state, federal and local licensing regulations and requirements
  • Establishes and defines standards which ensure safe and therapeutically effective care
  • Assesses the quality of care rendered by the Social Services Department and ensures sound practice
  • Establishes and maintains a comprehensive Quality Assurance/Quality Improvement program within the Social Services Department which includes frequent collaboration with other departments, employee education and a focus on monitoring departmental standards and actively removing barriers to the provision of high quality care
  • Must assist with restraint of members served in the event of assaultive behavior and pass assault crisis/crisis prevention training

Requirements

  • Two years of direct service experience with persons with mental illness and two years of supervisory experience with both professional and non-professional staff in an inpatient or outpatient setting
  • A Master's degree in Social Work from an accredited college or university, a Licensed Clinical Social Worker or MFCC license from the State of California and a valid California driver's license and insurability
  • Must be at least 18 years of age
  • Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 30 days of employment and maintain current certification throughout employment

Skills

  • Demonstrated understanding of psychiatric illness, the ability to identify symptoms and the severity of illness
  • Ability to predict with reasonable accuracy a client's appropriateness and ability to respond to treatment
  • Demonstrated ability to develop and write policies and procedures related to the care of persons with serious mental illness

Physical Demands

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to bend, push, pull, squat, climb and lift and carry items weighing 25 pounds or less as well as to frequently sit, stand, walk, reach, twist and do simple and power grasping. The position requires manual dexterity, repetition and to occasionally drive.

Equal Employment Opportunity

Telecare is an Equal Employment Opportunity Employer and adheres to a zero tolerance policy regarding discrimination and harassment based on race, color, religion, sex (including pregnancy), national origin, age (40 and over), physical or mental disability, medical condition, genetic information, marital status, sexual orientation, gender identity, gender expression, veteran or military status, or any other basis protected under federal, state or local laws.

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