Emergency Medical Services Coordinator

1 week ago


Austin, Texas, United States Allegiance Mobile Health Full time

Job Summary

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We are seeking a highly skilled EMS Dispatcher to join our team at Allegiance Mobile Health. As an EMS Dispatcher, you will play a critical role in ensuring the safe and timely transportation of patients.

Responsibilities:

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  • Receive and process emergency and non-emergency calls for ambulance and wheelchair van transportation.
  • Utilize advanced Computer Aided Dispatch (CAD) system to monitor and control unit locations and movements.
  • Provide accurate mapping and routing information to units.
  • Assist customers with transportation-related issues, such as selecting the most appropriate vehicle based on patient needs.
  • Maintain constant communication with customers and facilities to ensure seamless transportation experiences.
  • Offer exceptional customer service and problem-solving skills to address customer concerns.

Requirements:

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  • A High School Diploma or equivalent.
  • An Emergency Medical Dispatch Certificate and CPR certification, required within six months.
  • Knowledge of Medical Terminology.
  • Bilingual preferred but not required.

Estimated Salary: $45,000 - $60,000 per year, depending on experience.

About Us:

Allegiance Mobile Health is an Equal Employment Opportunity employer committed to providing exceptional healthcare services to our community.



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