HR Support Specialist

1 week ago


Alexandria, Virginia, United States Rividium Inc Full time

**Salary:** The estimated annual salary for this position is $54,000 - $65,000 based on industry standards and location.

**Job Description:**

As a Customer Service Representative at RiVidium Inc., you will serve as the primary point of contact for ECC line inquiries. You will address customer concerns using NFC, HR Connect, and WebTA/Paycheck8, providing data related to leave and pay inquiries such as pay rate, WIGI due date, and state tax deductions.

You will research inquiries per agency guidance, apply researched information to respond to customers, and educate them on finding information on intranet. Responsibilities include handling general compensation and benefits inquiries, routing complex customer inquiries, receiving payroll forms, and processing voluntary employee organization (VEO) memberships.



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