Guest Relations Coordinator
2 weeks ago
Become a vital part of the Shangri-La team
Shangri-La Hotels and Resorts, a distinguished luxury hotel brand since 1971, boasts over 102 exquisite properties throughout Asia Pacific, North America, Europe, and the Middle East. With a significant footprint in major global cities, we provide a wide array of career paths across various sectors such as hospitality, food and beverage, technology, marketing, and beyond.
Situated in the lively center of Kuala Lumpur, Shangri-La Kuala Lumpur is looking for committed individuals to join our elite city hotel. We are in search of enthusiastic team members who can navigate challenges and play a key role in our achievements.
Key Responsibilities:
- Oversee communication at the Service Centre, ensuring all inquiries are handled efficiently.
- Deliver exceptional guest services, manage daily bookings, and support the check-out process for guests.
Qualifications:
- SPM Graduate
- Excellent multitasking skills
- Fluent in English; additional language skills are advantageous
- Proactive and responsible attitude
- A collaborative team player with the capability to work autonomously
- Adaptable to varying schedules based on hotel requirements
- Only Malaysian citizens or Permanent Residents will be considered
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