Spa Therapist

2 weeks ago

Mount Ida, United States Shangri-La Full time

Create moments of joy that truly matter.

Exuding sleek sophistication and full of Zen-like energy, Shangri-La Vancouver is your urban sanctuary nestled between the mountains and the sea and located within the core of a vibrant metropolis. Occupying 15 floors of the tallest building in Vancouver, the hotel sits at the heart of the citys most popular downtown areas. With a lustrous balance of tranquil surroundings coupled with inspirational design, Shangri-La Vancouver hosts people to the colourful joys of life. Shangri-La Vancouver has been awarded the Forbes Five-Star designation and the AAA Five Diamond honour; one of only four hotels in Canada to hold both acclaimed ratings.

Inspired by our Asian heritage, we obsess over the guest experience and seek to deliver hospitality from the heart. Our Colleagues are our unique strength. We seek to hire and develop charismatic, dedicated, and passionate individuals to make their dream career, a reality.

Join our world-class team as we pioneer new horizons. Your Shangri-La awaits

We are currently searching for an experienced Spa Therapist to join our team on a full- time  basis.

Hourly Wage: $20.58 plus treatment commission

JOB RESPONSIBLITIES INCLUDE:

Provides Spa treatments including: facials, body scrubs/wraps, manicures, pedicures, massage treatments in accordance with CHI, the Spa standards

Ensure treatments are completed in a consistent manner and in the timeframe allocated, immediately handling any guest complaints, as required

Interacts with guests to maintain close contact, actively seeking feedback regarding the guest experience, treatments and services offered at the spa with a goal to build business through positive relationships with guests

Welcome and greet guests, updates records, completes consultations and provides refreshments, as required

Maintains the highest level of guest privacy and confidentiality

Completes Therapist administration at the end of each day including guest records, stock lists and communicating any important information

Successfully promote and sell all available services, products and therapies

Maintains impeccable standards of room and personal cleanliness, safety and hygiene

Monitors status of all equipment and notifies the Spa Manager if there are any maintenance or repair needs, promptly recording equipment issues in the log book and notifying maintenance personnel

Ensures assigned treatment rooms are fully stocked with professional products, restocking as required

Actively demonstrates teamwork, safe work practices, open communication, accuracy in transactions, respect, sincerity, helpfulness, courtesy and humility

Maintains excellent knowledge of all treatments provided in the spa, including products and treatment origins and keeps up-to-date on industry trends and luxury spa standards

Ensures compliance to all hotel policies, programs and core practices

Perform opening, closing and side duties of Chi Spa, as assigned

Undertake other ad hoc related responsibilities, as required

EDUCATION & SKILL REQUIREMENTS:

Completion of an accredited esthetics or body work program is required

Previous work experience in a similar capacity with a luxury spa is preferred

In-depth knowledge of international Spa treatments, procedures and operations is preferred

Ability to manage time effectively and adhere to a strict timeline of tasks

Having an established, loyal clientele looking for a new higher level spa experience would be most helpful

SHANGRI-LA VANCOUVER COLLEAGUE PRIVILEGES

we enable people to live, work, play, eat, and rest well through the environments we create and the memorable experiences we deliver Our Colleagues have access to the following:

Adventure to 100+ Shangri-La Hotels and Resorts with Colleague Travel perks Experience our renowned food & beverage with a special Colleague Discount Pamper yourself with discounted wellness journeys and luxury products from CHI the Spa Enjoy exclusive access to discounted theatre, cinema, and retailers through our partner programs Indulge in specialty pricing on luxurious pillowtop beds and Linens through our partner programs Connect your event leads or employee referrals and earn a special Colleague bonus Connect with your fellow Colleagues in recognition events throughout the year, celebrating as a team Pursue your own ongoing development through courses and learning workshops as part of the Shangri-La Academy Pursue your own ongoing development through our education reimbursement program Secure your vehicle conveniently with access to heavily discounted monthly paid parking

ABOUT SHANGRI-LA HOTELS AND RESORTS

Shangri-La Hotels and Resorts has been established in luxury since 1971, with locations in North America, Asia, the Middle East, Europe, Oceania, and Africa. Sister brands include Traders Hotels, Kerry Hotels, and JEN Hotels. Further, the Shangri-La Group holds a diverse portfolio of commercial properties, residences, services, and clubs. CHI, The Spa at Shangri-La, draws inspiration from the origins of the Shangri-La legend, which describes a unique place of personal peace, enchantment, and well-being. This is a luxurious sanctuary where holistic treatments based on time-honoured methods shared by many Asian cultures bring total relaxation and a feeling of well-being.

Shangri-La Vancouver is committed to fostering a workplace that both promotes and places sincere value on diversity and inclusion. We are committed to maintaining a rich tapestry of talent from across race, gender, age, religion, identity, and life experience.

APPLICATION INSTRUCTIONS

Interested candidates are encouraged to apply at SLVJOBS. Due to the volume of applicants, we will only contact those candidates we wish to pursue further.

Shangri-La Vancouver will only consider candidates who currently possess the legal right to work in Canada. Applicants must be Canadian Citizens, Permanent Residents, or be in active possession of an Open Work Permit and valid Social Insurance Number. Shangri-La Vancouver is unable to aide international applicants in obtaining the legal right to work.

We thank all applicants for their time and interest in Shangri-La Hotels and Resorts.

Shangri-La Hotel Vancouver invites you to view our property promotional video at: watch?v=1egGt63vMCg

CHI the Spa invites you to view our promotional video at: watch?v=4RlEOOFweXM

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