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Professional Liability Insurance Support Specialist
2 months ago
Arlington/Roe & Co Inc, a well-established family-owned property and casualty wholesaler and managing general agency, is seeking a Brokerage Administrative Assistant to join our Professional Liability team. This role offers the flexibility to work remotely.
With a workforce of over 200 dedicated employees primarily located in the Midwest, Arlington/Roe is a recognized leader in the wholesale and managing general agency sector. Our organization prides itself on integrity and is highly regarded by both the insurance agents we support and the carriers we collaborate with.
Position SummaryThe primary objective of this role is to assist a Broker and/or Associate Broker with various administrative responsibilities related to the acquisition of new and renewal business, while also delivering exceptional customer service. As a Brokerage Administrative Assistant, you will have the chance to enhance your expertise in specialty brokerage and client relationship management.
QualificationsEducation:
A Bachelor’s degree is required.
Skills and Experience:
- Previous experience in insurance is preferred but not mandatory.
- Strong verbal and written communication abilities.
- Meticulous attention to detail.
- A positive mindset and readiness to embrace challenges.
- Capability to prioritize tasks and adapt swiftly to changing circumstances.
- Ability to work autonomously as well as collaboratively within teams.
- Proficient multitasking skills.
- Solid computer proficiency, particularly in Microsoft Office applications.
- Deliver consistent and high-quality customer service to our retail partners.
- Prepare submissions and liaise with our carrier partners for quotations.
- Manage the processing and distribution of renewal quotes, endorsements, audits, cancellations, binders, and other policy-related documents.
- Assist with accounting tasks, including invoicing.
- Perform data entry across various online systems.
- Compile risk or claims summaries as required.
- Handle inquiries and requests regarding issues, delays, or discrepancies.
- Support the Broker in maintaining renewal retention and fostering new business growth.
- Effectively communicate with both retail and carrier partners.
- Request and track outstanding information from external sources.
- Organize and maintain files in a digital environment.
- Carry out additional duties as assigned.
The responsibilities outlined above provide a general overview of the nature and level of work expected from the individual in this position. They are not intended to be an exhaustive list of all duties, skills, efforts, or working conditions associated with the role.
For further information about Arlington/Roe, please refer to our official website.
Arlington/Roe is an Equal Opportunity Employer and participates in E-Verify.
