Sales Associate Manager
5 days ago
The successful candidate will be responsible for driving membership sales through health and wellness education, as well as managing key performance indicators such as average ticket price and rebook ratio. They will also develop membership leads, follow up with potential members, and provide outstanding customer service. The ideal candidate will be confident in selling services and products, able to connect with customers (both canine and human), and effectively communicate with team members and dog parents.
We offer a competitive hourly base pay of $18-$20 per hour, plus tips; sales bonuses; and merit-based pay increases. Our benefits package includes employee discounts, free food & snacks, paid time off, and training & development opportunities.
Key Responsibilities:
- Drive membership sales through health and wellness education
- Develop membership leads; Follow up with potential members
- Answer phone calls, schedule customer appointments, manage customer profiles and records
- Manage cash drawer responsible for daily cash handling
- Manage customer expectations; Resolve customer concerns; Retain memberships
Requirements:
- Confidence in selling services and products
- Ability to connect with customers (both canine and human) and provide outstanding customer service
- Effective communication with team members and dog parents
- Independently solve problems using Scenthound values and culture as a guide
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