Sales Associate Manager

5 days ago


Garden City, Idaho, United States Scenthound Bosie, ID Full time
Job Overview: At Scenthound Bosie, ID, we are seeking a driven and customer-focused Sales & Front Desk Associate to join our team. This role is an excellent opportunity for individuals who are passionate about sales and customer service, with a focus on delivering exceptional experiences to our clients.

The successful candidate will be responsible for driving membership sales through health and wellness education, as well as managing key performance indicators such as average ticket price and rebook ratio. They will also develop membership leads, follow up with potential members, and provide outstanding customer service. The ideal candidate will be confident in selling services and products, able to connect with customers (both canine and human), and effectively communicate with team members and dog parents.

We offer a competitive hourly base pay of $18-$20 per hour, plus tips; sales bonuses; and merit-based pay increases. Our benefits package includes employee discounts, free food & snacks, paid time off, and training & development opportunities.

Key Responsibilities:
  • Drive membership sales through health and wellness education
  • Develop membership leads; Follow up with potential members
  • Answer phone calls, schedule customer appointments, manage customer profiles and records
  • Manage cash drawer responsible for daily cash handling
  • Manage customer expectations; Resolve customer concerns; Retain memberships

Requirements:
  • Confidence in selling services and products
  • Ability to connect with customers (both canine and human) and provide outstanding customer service
  • Effective communication with team members and dog parents
  • Independently solve problems using Scenthound values and culture as a guide


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