Customer Service Liaison
10 hours ago
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we may have the perfect opportunity for you
As a Customer Relations Representative with our team, you will be responsible for building and maintaining strong relationships with our customers, providing them with personalized support and guidance to help them achieve their goals. You will work closely with our agents to understand customer needs and develop tailored solutions to meet those needs.
Key Responsibilities:
- Establish and maintain strong relationships with customers through regular communication and follow-up
- Use a customer-focused approach to educate customers about insurance options and develop personalized solutions
- Work collaboratively with agents to understand customer needs and develop effective solutions
What We Offer:
- Competitive hourly pay and commission/bonus structure
- Group life insurance benefits
- Health benefits
- Paid time off (vacation and personal/sick days)
- Growth potential and opportunities for advancement within our agency
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong organizational and time management skills
- Self-motivated and proactive in problem-solving
- Ability to work in a team environment and build strong relationships with colleagues
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