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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting the sales process.
Key Responsibilities- Customer Service: Provide friendly and attentive service to customers, answering questions and resolving issues in a timely and professional manner.
- Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and customer areas.
- Sales Support: Assist customers with purchases, process transactions, and maintain accurate inventory levels.
- Team Collaboration: Work collaboratively with other team members to achieve sales goals, maintain store standards, and support store operations.
- Customer Service Experience: Previous experience in a customer-facing role, preferably in retail or a related industry.
- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with customers and team members.
- Teamwork: Ability to work collaboratively as part of a team, with a positive and supportive attitude.
- Adaptability: Flexibility to adapt to changing store conditions, including varying customer traffic and sales goals.
- Retail Experience: Previous experience in a retail environment, preferably in a sales or customer service role.
- Knowledge of Retail Operations: Familiarity with retail operations, including sales processes, inventory management, and store maintenance.
This is a fast-paced retail environment, with a focus on delivering exceptional customer service and maintaining a clean and organized store environment. The ideal candidate will be able to work effectively in a team environment, with a positive and supportive attitude.
