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Front Desk Representative

2 months ago

Fort Worth, Texas, United States Aimbridge Hospitality Full time
Job Summary

As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. Your primary responsibilities will include:

Key Responsibilities:
  • Registering guests and handling check-ins and check-outs in a friendly and efficient manner
  • Providing information and assistance to guests regarding hotel services, facilities, and local attractions
  • Maintaining accurate records and handling cash and credit transactions
  • Working effectively in a team environment and communicating with colleagues and management
  • Ensuring a high level of customer satisfaction and resolving any issues that may arise
Requirements:
  • High school diploma or equivalent required; college coursework in a related field is helpful
  • Experience in a hotel or related field is preferred
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and multitask
Benefits:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Recognition and rewards for outstanding performance
  • Access to training and development programs

Aimbridge Hospitality is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.