Head of Private Dining Operations
3 days ago
Eataly North America is seeking a highly skilled and experienced Head of Private Dining Operations to join our team. As a key member of our hospitality team, you will be responsible for overseeing and coordinating private dining teams across multiple locations in North America.
Key Responsibilities:- Develop and implement standardized procedures and best practices for private dining operations.
- Ensure consistency and excellence in service and guest experience.
- Build and maintain strong relationships with internal and external clients.
- Plan, execute private dining events, including menu planning, room setup, budget, timeline, and staffing.
- Coordinate logistics for off-site events, including venue selection, transportation, and setup.
- Develop and implement strategies to promote private dining and off-site banqueting services to both corporate and private clients.
- Identify new business opportunities and drive sales growth.
- Monitor and manage the financial performance of private dining and off-site banqueting operations.
- Prepare and analyze financial reports, budgets, and forecasts.
- Lead, train, and motivate private dining teams across various locations.
- Utilize feedback from clients and teams to drive improvements.
- Minimum of 5 years of experience in private dining, event management, and banqueting.
- Proven track record of managing multiple locations and large-scale events.
- Experience with external banquet sales.
- Strong leadership and team management skills.
- Excellent communication, negotiation, and customer service skills.
- Ability to work under pressure and manage multiple tasks simultaneously.
- Proficiency in Microsoft Office Suite and event management software.
- Willingness to travel across North America.
- This role requires working in a fast-paced environment and may involve long hours, including evenings, weekends, and holidays, based on event schedules.
- Ability to lift and carry up to 30 pounds.
- Standing and walking for extended periods of time during events.
- Bending, stooping, and reaching to set up and break down event spaces.
- Ability to navigate various event venues, including stairs and outdoor settings.
- Manual dexterity to handle event setup tasks such as arranging tables, chairs, and decorations.
Eataly North America offers a competitive salary and benefits package, including medical, dental, vision insurance, paid time off, paid parental leave, 401K with match or RRSP, bonus program, free family meal daily, discounts at Eataly, classes on products and Italian cuisine, referral bonus program, and more.
Eataly North America is an equal employment opportunity employer. It is the Company's policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability, or any other characteristic made unlawful to consider by applicable federal, state, or local laws.
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