Head of Private Dining Operations
5 days ago
Eataly North America is seeking a highly skilled and experienced Head of Private Dining to oversee and coordinate private dining teams across multiple restaurant locations in North America. The ideal candidate will have a proven track record of managing multiple locations and large-scale events, with a strong focus on enhancing sales, improving team productivity, and ensuring a seamless and memorable dining experience for both corporate and private clients.
Key Responsibilities- Oversee private dining operations across multiple locations in North America, ensuring consistency and excellence in service and guest experience.
- Develop and implement standardized procedures and best practices to drive sales growth and improve team productivity.
- Build and maintain strong relationships with internal and external clients, including corporate partners and private clients.
- Plan, execute, and coordinate private dining events, including menu planning, room setup, budget, timeline, and staffing.
- Coordinate logistics for off-site events, including venue selection, transportation, and setup.
- Develop and implement strategies to promote private dining and off-site banqueting services to both corporate and private clients.
- Monitor and manage the financial performance of private dining and off-site banqueting operations, preparing and analyzing financial reports, budgets, and forecasts.
- Lead, train, and motivate private dining teams across various locations, utilizing feedback from clients and teams to drive improvements.
- Minimum of 5 years of experience in private dining, event management, and banqueting.
- Proven track record of managing multiple locations and large-scale events.
- Experience with external banquet sales and a strong understanding of the private dining market.
- Strong leadership and team management skills, with the ability to work under pressure and manage multiple tasks simultaneously.
- Proficiency in Microsoft Office Suite and event management software.
- Willingness to travel across North America, with a valid driver's license and ability to lift and carry up to 30 pounds.
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more
Eataly North America is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.
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