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Customer Service Representative

2 months ago

Salt Lake, Utah, United States Verdesian Life Sciences Full time
Job Summary

We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Verdesian Life Sciences. As a key liaison between our company and customers, you will be responsible for providing exceptional customer service and ensuring the accurate execution of orders.

Key Responsibilities:
  • Provide timely and accurate responses to customer inquiries and concerns
  • Enter orders into our ERP system and ensure accurate order shipment and tracking
  • Communicate with customers and internal teams to resolve issues and provide updates on order status
  • Coordinate logistics with public warehouses and manufacturing sites
  • Provide weekly updates on the status of open orders and invoice orders
Requirements:
  • Bachelor's degree in Business Administration or related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in ERP systems and Microsoft Office
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package