Campus Director

2 days ago


Cedar Park, Texas, United States Zollege Full time
Job Overview

Zollege is seeking a highly skilled Campus Manager to support the in-class student experience. This hybrid position involves hiring, training, and managing instructors, working closely with doctor partners to create an excellent classroom environment, and overseeing inventory and supplies ordering for each school.

Key Responsibilities
  • Recruit, onboard, train, observe, coach, schedule, and manage instructors to ensure a high-quality learning experience.
  • Implement an observation and performance management system for instructors to drive student success.
  • Regularly visit classes to provide face-time with instructors and students, fostering strong relationships and a supportive environment.
  • Be available on-call each Saturday to address any issues that may arise during Saturday classes.
  • Ensure instructors and students have the necessary materials to complete programs successfully.
  • Build strong relationships with doctor partners and office managers to drive student success.
  • Collaborate with the Student Success Advisor to produce an excellent student experience, resulting in a 90%+ graduation rate.
  • Assist the company in promotional efforts for the schools under your supervision.
  • Attend industry and community events on behalf of Zollege and its schools.
  • Complete reporting duties, site inspections, and all other compliance-related requirements.
Requirements
  • 3+ years of management experience, preferably in a CRM environment.
  • Customer service experience (3+ years) and multi-site management.
  • Ability to work on a computer with email, cloud-based software, and other tools.
  • Dispute resolution experience and problem-solving skills.
  • Adaptability and ability to maintain a calm demeanor under pressure.
Preferred Qualifications
  • Previous sales experience and experience in Hubspot.
  • Experience in adult education and dental/medical office management.
  • Previous experience as a Dental or Medical Assistant Instructor is strongly preferred.
Physical Requirements

This position takes place in an office environment and remote environment. No physical demands are required at this time. Travel may be required from time to time.

Zollege is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veteran's status, or any other basis protected by law.


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