Assistant Facility Manager, Valet Operations

2 days ago


St Louis, Missouri, United States SP+ Full time
Job Description

At SP+, we're driven by our promise to make every moment matter for a world on the go. As an Assistant Facility Manager, Valet Operations, you'll play a key role in ensuring our valet operations run smoothly and efficiently. Your primary responsibility will be to support the day-to-day management of the valet operation, fostering an excellent guest experience, good client relations, and promoting a professional and courteous image.

Key Responsibilities:

  • Participate in programs to improve client and guest satisfaction.
  • Ensure guests receive timely and exceptional service by:
    • Courteously assisting guests with any questions they may have;
    • Assisting guests in and out of their vehicle;
    • Driving, parking, and retrieving guest vehicles in a safe and professional manner;
    • Having a thorough knowledge of all areas of the valet operation, major streets, landmarks, and freeways in the area.
  • Create a staffing schedule according to anticipated daily vehicle volume.
  • Maintain full compliance with standard operating procedures, ensuring the safety and security of vehicles and keys at all times.
  • Prepare and process daily paperwork according to audit compliance standards.
  • Quickly distinguish vehicle make and models, having a general knowledge of vehicle operations.
  • Ensure drive lanes and crosswalks are clean of debris, water, oil spills, etc.
  • Report any known accidents, observed or suspected violations of Company policy, safety hazards, or any unusual occurrence to the Facility Manager.
  • Review damage claims.
  • Assist with hiring, training, and coaching an excellent valet team.
  • Substitute for any position, if necessary.
  • Complete other duties as needed.

Requirements:

  • High School Graduate.
  • A minimum of six months of valet experience preferred.
  • Availability to work special shifts, if required.
  • Valid state-issued driver's license with current address and acceptable driving record.

What We Offer:

  • Competitive wages.
  • Excellent benefit packages for eligible full-time employees.
  • Opportunities for growth and development through SP+ University.

Equal Opportunity Employer:

SP+ is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds.



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