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Customer Service Ambassador

2 months ago


Raleigh, North Carolina, United States City of Raleigh North Carolina Full time
About the Role

Raleigh Water provides essential services to approximately 200,000 metered customers, serving a population of around 600,000 people across Raleigh, Garner, Wake Forest, Rolesville, Knightdale, Wendell, and Zebulon. Our mission is to deliver exceptional customer service and ensure the reliability of our water and sanitary sewer services.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information about our services and policies
  • Work collaboratively with internal teams to address customer concerns and improve service delivery
  • Stay up-to-date with changes in our services and policies to effectively communicate with customers
What We Offer

As a Customer Service Representative with Raleigh Water, you will have the opportunity to make a positive impact on our customers' lives while working in a dynamic and supportive team environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.